Networks

Summer is here. Is your home  network ready?

The best network is one you never notice. Whether at home, or at work, your web access, social media, TV, movies, music and Zoom meetings need to run smoothly without interruptions. There are many factors to consider when you are optimizing network speed - your building's square footage, the construction materials of walls, ceilings and floors, and the amount of devices connecting to the network need to be factored in. WiFi coverage can be fine in some areas, and slow or inconsistent in others. That's why we make sure your network delivers a fast and stable connection each time and every time, indoors and out. Enjoy all the advantages of a business-grade network, right in your home. An MVIS designed network provides the speed and dependability you and your devices need for all systems that rely on internet access (which is just about everything!). Don't fret - MVIS is the Vineyard's networking experts and we're stocked with the right gear. Whether surfing the net or surfing the waves, we got you covered. Call us today for an evaluation of your network. 

MV Help Desk is now MVIS. We've changed our name to reflect that we handle all home and business technology services. One area that we're quite excited about is Touchless Support and remote repair of your system. This was a dream just a few years ago. But over the past few years, remote access products and solutions have started to hit the market. Today, we can do 80% of your home technology system updates, maintenance and repairs right from our office. No appointments, no visits. Even better, these new technologies make your system smart enough to tell us when it's having issues - without you even needing to notify us that you found something needing adjustment.

   With all these new capabilities, We're enhancing our remote and support plans to include new benefits including 24/7/365 staffing with response time that's measured in minutes. We'll be sending you further information and details in the next week. If you'd like to be first up for the new services, just give us a call. 

YOUR DRIVE-IN THEATER

Why not enjoy movies outdoors? With our wide range of weatherproof TVs, screens and surround sound systems, you and the family can take your fun outside all season long. A bigger TV (or a full projector and screen) can cost less money and with less fuss than you ever thought. With 85" flat panel TVs now the norm and a variety of small projectors and screens available in most price ranges, it's a great time to upgrade. Call for an estimate.

Coastal Source Sound

Entertaining outdoors

There's no time like now to be outside. Our customers are investing more than ever before into their outdoor entertainment areas. TV, music, WiFi - even outdoor theaters... it's all great fun.  
   Locating the technologies involves a number of factors. When it comes to music in the yard, we look at the big picture. That’s because when you have a large outdoor entertaining space with more than one seating area, there is not much for the sound to reflect. There are no walls or ceilings to place speakers and there is nothing to contain the sound; so there is nothing stopping it from being dissipated over the size of the area.
   if you want to achieve sound in all areas of the backyard, there are mainly two choices. Add a pair of large speakers that you play loud, or choose an option that provides an even level of sound across your outdoor living space using specially designed,  inconspicuous in-ground or on-ground speakers. Although the first option may peek the interest of some, keep in mind that your neighbors may not be thrilled and your friends sitting closest to the speakers will not be able to hold a conversation.
   There are a new generation of in-ground speakers that perform distribute sound wonderfully, and for most yards, two speakers and a subwoofer are all that you'll ever need. This is one of the best investments you'll make for your home.
   Now is the time to get your outdoor entertaining in gear. Call us for a consultation at your earliest convenience.

MV Help Desk is now MVIS. We've changed our name to reflect that we handle all home and business technology services. One area that we're quite excited about is Touchless Support and remote repair of your system. This was a dream just a few years ago. But over the past few years, remote access products and solutions have started to hit the market. Today, we can do 80% of your home technology system updates, maintenance and repairs right from our office. No appointments, no visits. Even better, these new technologies make your system smart enough to tell us when it's having issues - without you even needing to notify us that you found something needing adjustment.

   With all these new capabilities, We're enhancing our remote and support plans to include new benefits including 24/7/365 staffing with response time that's measured in minutes. We'll be sending you further information and details in the next week. If you'd like to be first up for the new services, just give us a call. 

Remote system monitoring

We monitor, update and even fix your system from our offices.

The future of home technology is here today. Our systems are so smart that they can tell us what is needed for optimal performance and we can do many of the updates and fixes remotely, without having to visit your home. In fact, over two-thirds of our service work can now be done remotely. We can tell whether most of your network connected devices are up and running, the health of connected devices and whether your Internet service is up or down and even if you are getting all the speed you are paying for.
   All of our newly installed systems  come with remote capability. We can retrofit the technology into many existing systems as well. Our performance and service plans include a wide variety of benefits for your peace of mind. 

Support Plans Begin

OUR NEW SUPPORT PLANS AND POLICIES BEGIN JULY 22, 2022. PLEASE READ.
Thank you for being one of our most important customers. In the
14-years we have been in the industry, the residential and commercial technology space has grown tremendously. We know where technology is heading and we’re adding and evolving our products and services to be ahead of the trends. We are writing to tell you about our new, expanded Support & Service Department and our new Performance Plans.

New Performance Plans and Support Policies - Effective
July 22, 2022

To best manage all of our customers, we are instituting new service policies wherein all customers will be on one of our four Performance Plans. We are implementing this policy as of July 22, 2022. The four plans include an Essential Plan that offers 24/7/365 maintenance, support and service, all the way to our Concierge Plan where for a fixed monthly cost, we cover all of the labor and most equipment issues. Do you need a remote support update to your home on a Sunday? No problem - it’s included on the Concierge Plan as well, along with 21 other program benefits. Please see the plan agreement for all terms and conditions.

What this means to you

We can now do most system maintenance, updates, support and even system repairs remotely. If there’s a security update to prevent a hacked  network that would normally require a visit, we can now perform the fix right from our office without interrupting you for a service call. This reduces time and expense for you and for us, which allows us to offer the listed plans at the pricing shown. Please note, some existing systems can usually be updated or may require new devices to take advantage of this new technology.


Click HERE to download our Support Plan brochurePlease contact us to discuss your options at your earliest convenience. Thank you for your continued support.Yours truly,
Matt, Kelly and the MVIS team